At Nicole Leah Designs, I strive to provide our customers with the highest quality products and exceptional customer service. I understand that sometimes issues may arise with your order, and I am here to assist you in any way I can.

Shipping: All orders are shipped from Annapolis, Maryland within 3 to 5 business days, unless the product is noted as custom or presale. Custom orders can take anywhere from 4 to 8 weeks. 

Returns: Please note that I do not accept returns for any products. I apologize for any inconvenience this may cause. However, if you have any concerns or issues with your order, please do not hesitate to contact me at any time. I will be more than happy to assist you and find a suitable solution.

Refunds: As I do not accept returns, I do not offer refunds for products. However, if there is a problem with your order, please reach out to me and I will do my best to resolve the issue to your satisfaction.

Contact Us: If you have any questions, concerns, or issues with your order, please feel free to contact us at any time. I am available to assist you and provide the necessary guidance. You can reach me through at, and I will respond to your inquiry as soon as possible.

I value your satisfaction and want to ensure that you have a positive experience with Nicole Leah Designs. Thank you for choosing my products, and I appreciate your understanding regarding my return and refund policy.